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Hake Industries has taken on all of our sites with both MI and CA, and have managed to complete them in the strict, demanding timeframes these rollouts have presented us.

~Amy Folstrom


Voice Over Internet Protocol (VoIP) Services

Hake Industries, LLC, is one of Americas leading VoIP dealers with hundreds of customer implementations nationally.

Hake Industries provides BUSINESS GRADE Voice over Internet Protocol. We differentiate this by focusing on the use of suppliers that provide their VoIP offering over MPLS Private IP backbones NOT over the public Internet.

Why do we do this? It’s Simple, Quality.

Voice over IP when delivered in this manner ensures the voice communication and other time sensitive services such as Video, are prioritized ahead of time-insensitive data traffic. In this way, the Voice quality is delivered at a sound quality that equals or exceeds the Public Switched Telephone Network (PSTN). Voice over the public Internet has no ability to ensure the Quality of Service (QoS) as it has no ability to manage the Class of Service (CoS) needed to do the Voice prioritization ahead of the data. As such for Hake Industries, LLC, business customers we provide specific suppliers VoIP offerings that can meet this stringent set of criteria. These include industry leaders XO and Qwest plus Broadwing - Level 3, and Verizon.

Hosted VoIP Centrex

Local Telephone Service, is often referred to as POTS (plain old telephone service) lines, ISDN PRI (Integrated Services Digital Network Primary Rate Interface) trunks or analog trunk service for providing a single analog communication circuit between the local end office (Class 5 switch) and the customer's telephone, key system, fax machine, or modem. These services offer a reliable solution for a customer's routine business telecommunications applications. The specific service types are addressed below:

Hosted VoIP Centrex services generally include:

  • Local dial-tone with numerous features
  • Either unlimited long distance which may or may not include toll free in the bundle or low priced measured LD/TF
  • Private dial plans so all locations can reach each other via four digit dialing o Generally free on-net locations to location calling
  • Dedicated Internet access (may be DSL, T-1 or NxT-1)
  • Dynamic bandwidth allocation
  • May include voice mail, web hosting, email and other features that traditionally have been added cost options on the PSTN

VoIP Trunking & IA Services

VoIP Trunking & IA Services generally include:

  • May include local but largely LD/TF only
  • Usually VERY low priced cost per minute for usage or a flat rate for a given number of minutes of usage per trunk

VoIP suppliers meeting the criteria listed above include: AT&T, Broadwing - Level 3, Qwest, Verizon, and XO.

VoIP – Voice over the Public Internet Services

For ONLY the smallest businesses or those businesses that will accept lower voice quality (quality comparable to cell phones) Hake Industries, LLC, also provides a variety of VoIP services over the Public Internet. As the cost for the higher grade services is so compelling, we recommend this only when price is the ONLY real consideration.

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